Smart Lock SMONET Bluetooth Keyless Entry Keypad Smart Deadbolt-Fingerprint Electronic Deadbolt Lock, Remote Ekeys Sharing, Easy to Install for Homes and Hotel Works with Alexa(Gateway Not Included)

12 reviews for Smart Lock SMONET Bluetooth Keyless Entry Keypad Smart Deadbolt-Fingerprint Electronic Deadbolt Lock, Remote Ekeys Sharing, Easy to Install for Homes and Hotel Works with Alexa(Gateway Not Included)

1. 

   Amazon Customer – January 26, 2026

   Amazing Smart Lock worth every penny!
   Just AMAZING AND EASY to install and use. I am a single mom and ai installed it myself in 5min, so you can to! $140 well worth it well spend. You can monitor who comes in and you can set different codes for emergencies for neighbor or anyone you trust and delete right after or set it up just for a day. I am very happy customer!

2. 

   DDC – January 26, 2026

   Impressive Door Lock
   The lock is impressive and has several features that make unlocking/locking convenient and easy. Pass codes can be permanent, timed or single use. Thumbprints work for the whole family. IC cards add yet another option to scan a thin, modern looking card instead of using a physical key. We’ve only played with the lock for a day, and I’m sure this is just the surface of what it can really do.Similar to other customers, the initial lock that we received was faulty. However, due to a stellar customer support…we received a replacement lock in about 3 days and it has been going great since. The customer support indicated they were open every day for most hours. I can attest this is true…as they called me back and followed up by text throughout the weekend and evenings. I really have to praise this group – your satisfaction with the product is their top priority. Everything worked perfectly with the replacement.Regarding installation, it was fairly straightforward and instructions were clear. Due to the size of the strike plate hole, I had to shave some of the wood for a proper fit. However, this is a fault of the frame and not the lock. Installation took about 5 minutes and 4 AA batteries with a power drill. Super-easy.Overall, I highly recommend this lock. It is great value for the money and provides so much flexibility. I look forward to buying more locks in the future.

3. 

   Anna C – January 26, 2026

   Excellent lock and customers service
   The lock worked perfectly for 8 months and then stopped working. So I called the company and Helen was fantastic! She troubleshoot shoot the problem and then ended up sending me a new lock that was under warranty. Service was excellent

4. 

   Kyle Windsor – January 26, 2026

   Worked Great Until It Didn’t
   I purchased this product about 1.5 years ago. Really worked well for this time. Giving out codes was confusing and it does cost $. Why a one star review? Because the device is now eating through 4 AA batteries about every 7-10 days. What a waste of money. Oh, and i have contacted customer service with NO response.

5. 

   Amazon Customer – January 26, 2026

   Customer support.
   Was so confused by the deadbolt but call amazing costumer support and Sam say with me the entire call to make sure my home was safe locked and working. Hoping this lock last it’s so pretty.

6. 

   Karen Jones – January 26, 2026

   Update 2023!
   I initially purchase the Smonet deadbolt fingerprint lock April 2021. I am a caregiver for my Mom who is suffering from Alzheimer’s dementia and I needed a lock that would alllow access to CNA, Aids, physical therapist and family members without needing to pass out a bunch of keys. I solely rely on the fingerprint because of my situation. The best thing about the fingerprint option is that you can add and delete prints in seconds. The app is easy to use and understand. The initially installation and app setup took about 35 minutes.It is now 2023, and my Smonet lock suddenly stopped locking and opening. 🙁 I contacted Smonet which was initially frustrating because I am a baby boomer who is used to calling costumer services and talking to a live person. However, Smonet replies to you through via email which frustrated me because I have 24k emails so I thought they didn’t rely at first, so I contacted Amazon and waited until I got a reply from Smonet via email.CSR Mr. Jackson, began to troubleshoot with me via email. It was frustrating at first because I am 60 years old with minimal technical capabilities, thankfully, Mr. Jackson was very patient and knowledgeable of the product. After several troubleshooting attempts, Mr. Jackson requested a SnapChat. Of course I had to download to my phone. When we snap chatted, I was pleasantly surprised that he spoke very well and very clear all the way from China :-). He had me perform some troubleshooting while he closely watched and immediately determined the issue. The issue was the locking mechanism. Mr. Jackson immediately applied for a replacement. I receive my brand new replacement within a few days.I’m so eternally grateful for the support, respect, knowledge and patience I received! As a caregiver the support that I received is extremely limited in this world so I changed my review to 5 stars because Smonet earned it!! FYI. Do purchase the extended warranty!

7. 

   Albina Ileeva – January 26, 2026

   Thank you, Jackson, for your prompt assitance!
   I’ve been using the SMONET Smart Lock for over a year now, and at some point, it stopped working. I reached out to customer support and I’m impressed with how Jackson addressed my issue. I received a replacement within a few days.Here are some of the things I like about the SMONET Smart Lock:It’s easy to install. The instructions were clear and concise, and I had the lock installed in about 15 minutes.It’s versatile. You can unlock the lock with a fingerprint, a keypad code, and a physical key.It’s secure. The lock uses 128-bit encryption.It’s convenient. I can lock and unlock my door from anywhere with the app. This is especially helpful when I’m coming home from work and don’t have my keys with me.Overall, I’m really happy with the SMONET Smart Lock. It’s a great way to add convenience and security to your home.PROS:The keypad is backlit so that you can see the numbers even in the dark.The lock has a built-in battery, so you don’t have to worry about running out of power.The app is easy to use and has many features, such as the ability to create temporary codes for guests, track lock activity, and receive notifications when the door is unlocked.CONS:The fingerprint reader is not very accurate. Sometimes it fails to recognize my fingerprint.If you’re looking for a smart lock that is easy to use, secure, and convenient, I highly recommend the SMONET.

8. 

   Peter – January 26, 2026

   I recently purchased a Smonet smart lock and am very happy with it. My primary requirement was that it support fingerprint entry, but because I wanted to match the style of my existing door hardware I had limited options. As you can see from the picture, the Smonet smart lock was a perfect match for my my apartment door’s style–it looks beautiful, almost like it was designed to go with this door hardware.The lock supports all of the features you’d expect in a much more expensive smart lock, including a fingerprint reader, passcodes, e-keys, and it even comes with a pair of NFC id cards that you can wave in front of the keypad for touchless unlocking. A bonus feature is its support for a door sensor so that the lock knows when the door is open or closed. This is an inexpensive add-on which I purchased immediately.My only real complaint with the lock was that it could only be accessed by Bluetooth meaning that I couldn’t control it remotely. The solution was the G2 gateway. This is a small box, sold separately, that pairs with the smart lock so that it can be accessed anywhere using the Smonet Next Lock app. I originally had difficulty getting the gateway to work reliably with it going offline/online every day. However, thanks to excellent help from Smonet tech support I was able to resolve the issues I was experiencing and it is working fine now. If anyone is considering this addition to their Smonet smart lock, you will probably need to purchase a small secondary router or extender that is configured to broadcast only in 2.4Ghz. Like many products on the market today, the G2 gateway doesn’t work with 5Ghz routers or even routers that operate in dual band 2.4/5 mode. I purchased a small travel router and mounted it alongside the G2 gateway and the gateway is now rock solid.All in all, the Smonet smart lock is a great product and I highly recommend it.

9. 

   Micheline Martin – January 26, 2026

   This is the best thing I have purchased in a while. I love m’y new keyless door entry. I can open with my finger print open the door for someone else from away, open the door with a small card key that I can leave with someone else to check my house when away. It’s working great and do recommend this for anyone. I purchased it in gold and black to match with my gold door hand door knob so I did not have to change my door knob. Download the TTLock free app to set up and no purchase charge or monthly cost either. It is not mentioned in the direction booklet but I asked for a free app to go with this smart door lock without monthly usage cost and it’s a great app, thumbs up.

10. 

    Zakiya – January 26, 2026

    We live in Montreal, not the coldest weather in Canada…We bought it in last May 2023, worked perfectly fine. We had to change regularly the batteries… we tought ok, no problem, for the sake of not reaching keys anymore !But now, we had to come up with this plan ! First, I used a booste pack outside the door to charge the front modular, it didn’t work out. Now, we bought a 2 pack of small charger to alternate. Without it, the deadbolt won’t even work.It just doesn’t make sense at all…***********UpdateI contacted the seller, they offered me a new deadbolt or a total refund. You can reach them by email or whatsapp.Thank you

11. 

    Jody T. – January 26, 2026

    Installation was mostly straightforward. The lock fit my door with no modifications. It took a couple tries to get the correct configurations for my left opening door. Once it was installed I had issues connecting what they call a “bluetooth administrator”. I had to contact customer support for instructions for how to reset it. After the reset I was able to connect it to the app. After everything was installed and set up the lock wouldn’t function correctly. I contacted support again and after walking through a few tests scenarios it turned out to be an internal electrical issue, so they sent me a new one which arrived in 3 days. After installing the new one everything worked fine. The only thing I don’t like about the lock is that you need a separate gateway to connect the lock to your home network. Other than that it works great.

12. 

    Wendy K. – January 26, 2026

    BOUGHT IN NOVEMBER … AND NOW DOES NOT WORK SEPT IS THERE NOT ANY WARRANTY ON THIS ITEM